I have been trying resolve this issue.
Many people seemed to have solved this issue by resetting the cloud via the 4 or 40 second reset. This has not been successful for me.
My laptop does not recognize the cloud on the WIFI or when I plug it into my laptop.
If I just want to know if it is recoverable. I am ok if I need to start over and wipe the drive.
I need some suggestions on what to do or options to consider.