I purchased the My Cloud 2TB to use remotely on my MacBook Air and Apple devices. Unfortunately my internet service provider (Telus) blocks the ports My Cloud uses (443 & 80). My router is a Actiontec and I am now at a loss after trying to figure this out (calling WD, internet provider, & router manufacturer - and spending hours reading online).
I’ve read about making the My Cloud “static” but not sure exactly what I should do and if that will work for me. I’m no computer genius by any means, but I would love to find a way to use the drive for what it’s intended for.
If you can offer any help to this confused new WD customer, that would be greatly appreciated!
Thank you in advance for your support!