Hello My Cloud users,
Thank you for all the feedback in this post. We’d like to let you know that the indexing process can be stopped by turning off Mobile & Web app access per network share under the Share tab of the web dash board. If you do not need to use the mobile and web app, you can turn off Cloud Access from the web dashboard and that will stop the indexing as well.
If you are interested in getting the latest status update from us of the top issues with My Cloud OS 5, please check out this post.
Thanks,
My Cloud Product Team
