Has anyone tried the new app version above on Andriod to see if it screws up the videos not backing up and not backing photos issues we had with the last version.
Im afraid to update and try the new version incase it all goes wrong again.
Hi @Proz,
Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting:
https://support-en.wd.com/app/ask
Support case has been open for months as a lot of us have had this issue since mid March 2023 but no updates despite sending in logs after logs.
This update still doesnt work for me. It sits "“syncing” for hours but not actually doing anything or sits with a random number of items left for syncing but doesnt do anything.
Im staying with 4.20.1.2017
Working fine after rename on NAS destination folder
