I have a 2TB My Cloud which has acted as a store for all my music for several years, and up until recently this has worked fine with itunes.
My son has recently rebuilt our laptop with a new SSD, and whilst everything still works fine with the laptop and My Cloud drive and files are still visible to my laptop, they are not visible to itunes. When trying to add files to itunes, the network drive flashes up briefly and then disappears. I think we are now running windows 10.
Does anyone have any ideas? Please be gentle with me as I am pretty much a techie luddite, so any help checks, instructions may have to be very step by step!