Here is a message I just received from tech support which basically says that WD has no current plans to update WD Sync to work with High Sierra. Further, it alludes to an "upgraded" product. My Cloud Home anyone?
This is simply unacceptable, especially since My Cloud is still being sold through WD and major retailers. In fact, WD makes ZERO mention of this incompatibility four days since the release of High Sierra and months after its announcement and the beginning of beta testing by all developers.
Here is the message:
"Thank you for contacting Western Digital Customer Service and Support. My name is XXX.
We discussed your case with Level 3 technician. Unfortunately, High Sierra is neither supported nor has it been tested by engineering.
We have passed the information to our engineering department for testing and if possible we will add this feature in our next firmware update or in an upgraded product.
We keep improving the Western Digital products by releasing new features through firmware updates!
I want to thank you for bringing this issue to our attention. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. If you need help in the future, please do not hesitate to contact us as we will be very happy to assist you personally with anything you need."