My cloud nexus 7 android app fails to display jpg

I have recently purchased my cloud 2tb in hopes to solve my back up issues and to maximize remote access feature.  Back up feature is running very well with schedules safe points and remote works well with iPhone, although not as stable as I want it to be.  However when connecting through Nexus 7, I cannot see any jpg images. I can see Shared Picture folder and sub folders, about 100 of them storing all of my photos.  But when it comes to viewing the actual jpgs, no images are displayed. I can even see small thumbnails images but when clicked to open the image, it takes me to a loading screen without an image.

Hello,

Try rebuilding the data base.

Check page #77 of the user’s manual

http://www.wdc.com/wdproducts/library/UM/ENG/4779-705103.pdf