I am using My Cloud 2TB since 6 months now. My Cloud firmware is riddled with many bugs including some trivial bugs which should have been fixed had there been proper software testing. I am listing few bugs below:
- DATE TIME
The date time manual config UI under Settings is buggy. If I try to manually set date after disabling the NTP, no matter what date I pick from the calender, when I click Save button the date of previous day is selected. example if I select 9th feb and click Save then 8th feb is updated to the system.
- NOTIFICATION DATE TIME
Notification in the UI always shows wrong date time. I just updated firmware today and its showing notification of firmware updated on ‘Friday, December 12, 2014 12:22:06 PM’!
- USB DRIVE PARTITON CORRUPTION
I was using WD My Book 1TB attached to the USB for keeping backups as its convinient to copy files over network. Its the 4th time that when I ‘safely ejected’ the drive from My Cloud that the entire partition on the My Book drive was unreadable on my laptop.
I did testing on this multiple times by attaching the drive and then removing it ‘safely’ and it worked properly. But when the drive is attached continously for many weeks and when its ‘safely ejected’, it gets unreadable. I have a UPS power backup for all my devices so there is no power failure reason.
Earlier, I dismissed it as one of issue but its now 4th time that entire backup on My Book 1TB vanished. Even if one carelessly uses USB on laptop by not safely removing it from windows, it affects only the data that was in cache. While with My Cloud even after removing the drive “safely” from the web UI, the entire partition is corrupt.
WD must do some rigorous testing of the firmware. Many peoply rely on these devices and may not have data backups. Its really disappointing to see such trivial issues (mentioned above) in the product.