I just purchased a WD PR4100 32TBa few days ago because Plex no longer making software support for my EX4 20TB which is fine to me when I’m not using Plex (Maybe WD doesn’t want them to so we could buy their latest servers). So now I tried to play a movie on my PR4100 on Plex at home, it keep stopping because Plex is trying to convert the movie file as always because it has DTS if not for any other reasons. Plex is nothing but a great movie library but sadly they want to control how you play your file. My Cloud app does better but letting you direct play your file and let you take advantage of your codecs, player,… especially if you’re on windows. But they don’t wanna upset the Plex team by letting you view your movies in poster styles. I’m reminded of movies I forgot I had or quickly find something to watch because of movie posters. I can’t use Plex app and My Cloud is too limited.
Having the system for 3 days, I called customer service to initiate return then I decide to take another day to decide what I want to do. WD cares more about Plex Team so we’ll never have a My Cloud with movie poster library. I have a Plex Lifetime Pass but Plex is useless. Before the day is over this Friday, I’ll have to return it and take my chance on a Qnap TVS.