# My Cloud Mirror Can't access Data after upgrade **URL:** \ **Category:** My Cloud PR\ **Created:** [September 12, 2024, 5:53pm UTC](https://community.wd.com/t/my-cloud-mirror-cant-access-data-after-upgrade/296476 "2024-09-12T17:53:09Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![wcwoott](https://avatars.discourse-cdn.com/v4/letter/w/c68b51/32.png) [@wcwoott](https://community.wd.com/u/wcwoott)\ **Post date:** [September 12, 2024, 5:53pm UTC](https://community.wd.com/t/my-cloud-mirror-cant-access-data-after-upgrade/296476/1 "2024-09-12T17:53:09Z")
Sorry for this it will be long, HOPE i didn’t lose my data!!! I have the My Cloud Mirror set up in RAID 1. one of my drives went bad (2TB) so I replaced it, thought it would be good to get something bigger. so I put in a 6TB Drive. all went well, after it coppied over i put replaced the good drive with another 6TB drive, and it copied over fine too. All is good but the system is still only showing 2TB. So I went to and clicked to expand the RAID. it didn’t do anything. accept it on the disk status it said to replace Disk #1. I couldn’t get that to go away. so I did a system only reset through the utility to see if that would clear it; it didn’t. the new 6TB drives then started to show volume data errrors. I didn’t like the way this was going so I decided to just go back to the origional config for now. When I plugged the origional drives back in, it didn’t recognize ANY Raid volumes! what did I do? any suggestions on how to get it back? Thanks Bill ---
**Author:** ![riyan\_shaik](https://avatars.discourse-cdn.com/v4/letter/r/ba9def/32.png) [@riyan\_shaik](https://community.wd.com/u/riyan_shaik)\ **Post date:** [September 14, 2024, 11:37am UTC](https://community.wd.com/t/my-cloud-mirror-cant-access-data-after-upgrade/296476/2 "2024-09-14T11:37:10Z")
Hi @wcwoott Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting: > **[Western Digital Support | Western Digital](https://support-en.wd.com/app/askweb)** > > Not finding the answer to your Western Digital storage product question? You can ask your Western Digital Support question here.