I’m having a similar issue that I’ve described here. It’s really a nightmare because it negates any of the convenience that you should have when using this device with your episodic T.V. library. I’ve checked the meta-tags on mine as well and unless there’s more you can do other than right-clicking and going into “properties”, then that’s not the problem.
As I stated in my thread as well, it should be noted that this isn’t an issue when these files are installed directly onto your PS3 hard drive - it’s only a problem when the information is sent from the MyCloud to the PS3 as a media server. This needs to be fixed somehow because the 4TB was a lot of money to have a fundamental error like this wherein the machine can’t interpret a simple numerical ordering mechanism as a naming convention.
Programs for WD should chime in. Tech support over the phone was useless.
