I have been experiencing consistent crashing of my My Cloud app on my iPhone 13
Starting the app is fine.
Navigating to a folder is fine
Viewing thumbnails of photos is fine
When I select a photo, I receive a spinning wheel then eventually (in less than 30 seconds) the app crashes and closes.
This happens in my iPhone and iPad Air
My fiancé has an iPhone 7 and an iPad Air and is experiencing the same issues.
We have bothered deleted and reinstalled the app “twice” on all 4 devices.
The user experience for WD is just getting worse and worse.
…on top of that; the lack of support for (TIF) files is making me want to consider another product.