My Cloud Home

Hello everyone,
I recently purchased WD My Cloud home and i want to use it to give access to everyone but with permission and i want to be able to map the drive for multiple individuals.
so i tried to give permission by sharing the file with a colleague but i can only open it from the web, i cant map the drive, and when i added a user email as like an admin they couldn’t see my files its like everyone has their own private space.
is there a way to make accessible to everyone with permissions and be able to map it on the laptop for everyone as well.

Hope to hear from you soon.
Thanks and Regards,

Hi @Ahmed-Siddig,

Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting: