My cloud home

Hi

I do have my home cloud, the email I have registered, is down now, and I could not retrieve the password, but I am lucky that I have access to my data through the windows app.

Is there any way to change the email address without losing the data?

Looking forward to having any feedbacks.

Hi,

You could refer to the following link: https://support-en.wd.com/app/answers/detail/a_id/23688