My Cloud Home Windows 10 Issues

Hey guys,

I just bought the My Cloud Home 2TB and it works perfectly with my Macbook at work, but I’m trying to login to the desktop app at home (using my Windows 10 laptop), but it keeps giving me the error: “My Cloud didn’t start properly”.

I’ve tried all the suggestions I could find on Google and these forums, but nothing seems to help. I’m really disappointed.

Any help would be appreciated!

Hello kyleohagan2017,

You can refer the link provided below for more information on the error that you are getting while trying to access the My Cloud Home device using desktop app.