My cloud home web application "PHOTOS" shows all Print Screen operations

MY cloud home 4T is connected to home router.
several win 10 computer and android mobile access it
the web application “photos” (second entry in the right menu is full with clipboard or print screen images files with suffix *.tmp.
how can I stop this sync and get rid of this files?
Cannot see this files both from windows explorrer and my cloud application .

Hi ami,

Maybe you should try contacting WD’s Technical Support about this.

To Contact WD for Technical Support
https://support.wdc.com/support/case.aspx?lang=en
The link below will allow you to call support.