My Cloud Home transferring files from PC stuck!

Hi, anyone can help me with this issue? I try to transfer files from my pc to My Cloud Home, however it stuck halfway.
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Also will face this issue
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Hi,

Please refer to the following KB article: Best Practices for Large Data Transfers to My Cloud Home

What drive do you have?

By any chance files you are transferring contain many small files? Or is there any duplicates?