My cloud home one

Sorry but this is a really basic query. I stupidly reset my My Cloud One not realising it would ask for the 9 digit code from the c quick start guide - which I cannot find. Have I turned in into a brick? Or is there a workaround? Cheers

Have you looked on the bottom of your My Cloud Home for the code?

User Manual: My Cloud Home and My Cloud Home Duo (

Hi Cat0w

I only seem to have a product no, serial no and a mac address. Can I get the code from you based on the mac address?