Since this morning I have no Access to my cloud home. Led blinks slowly and sometimes it rebooten itself.
You could refer to the following link: https://support-en.wd.com/app/answers/detail/a_id/24283
It does not work. I spent almost 1:30 with a WD staff and nothing worked. Also now I noticed that the hard drive name of my MacBook Has been changed.
A real disaster
I am using a MacBook Pro with Catalina. My cloud home is still not online and according to what I see in the WD community I am not the only one.
Nothing pouts it back on line which is a nightmare. Also as couple of users noticed, my hard drive name in my MacBook has been changed without me doing anything. It is very scary.
I would like an answer quickly on what is going on and how WD is solving this issue lots of users are having.
sorry… wrong post
Meu cloud home também está offline, mas com luz branca continua. Como conseguiu falar com o suporte para eles analisarem a situação?