WD Community

My Cloud Home Offline - Change HDD

Hello.

yesterday i buy a dock station, where i plug HDD from MCH, i run UFS Explorer for 10 hours, anda now i have acess to my files. But i will copy files to another HDD, then i will format hdd… so, how i can make to put same hdd on MCH or eventually another HDD on MCH, how i config that?

Hi @MoiteiroR,

Please refer to the below article when the device shows offline:
https://support-en.wd.com/app/answers/detail/a_id/4148

Support for Western Digital Hard Drives | Western Digital

Still Need Help?

Reach out to Support for more assistance.

Sign in to Your Support Account

Get up-to-date information about your products.

Western Digital Business Portal

Unlock benefits and tools for your business such as enterprise support, pricing and rebate tools, marketing, loyalty, rewards, and more.