My cloud home network problem

28462523 my number error is this!! If is it possible help me!! led light does no get solid white. It is breathing slowly… Also in the local i can see it as an extra storage but i can’t find it in mycloud.com/home !!
thank you very much!!

Hello, vlaxoslalas

Maybe you should try contacting WD’s Technical Support about this.

To Contact WD for Technical Support
http://support.wdc.com/support/case.aspx?lang=en