My Cloud Home lost disk space via interrupted copy job

My issuse is that I have lost about 300 GB of space because of an interruption while copying some files into my device. The interruption is caused due to power loss (electricity gone) during the copy progress. Whatever I did I just couldn’t reclaim the lost space.

Anybody had the same issue before? Any experiences on how I can fix this?
Thank you in advance for any type of help that will be offered.

Anybody from WD? Honestly, I don’t understand the purpose of an official forum if the company won’t even care about it.

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As if that wasn’t enough, my cloud decided to throttle back on the write speed from 70 MB/s to 18 MB/s and that is not a network or a hardware (cable, switch, etc.) issue.