Hi there, after some months of not using the device, I cannot access it although power is on (front light is white stready) and internet access works as well (backlight LAN is green steady). Any solution?
Many thanks,
Hi there, after some months of not using the device, I cannot access it although power is on (front light is white stready) and internet access works as well (backlight LAN is green steady). Any solution?
Many thanks,
Hello,
Please refer to the following KBA article: My Cloud Home: Offline and LED Solid White After 60 Second Reset or System Erase