My Cloud Home iOS file app use

Hello community,
I am using a 2016 iPad Air running iOS 12, I can operate the my cloud home app with its limited functions but when I try to use the files app it says drive not found- possibly because the my cloud app is installed. I have enabled the my cloud directory. Does anyone know how to see my cloud home in the iOS files app¿

iPad is turning the question mark upside down for some reason.

Any replies welcome
Many thanks

@Wilber the iOS Files App is not supported on the My Cloud Home.
It’s the My Cloud that support the iOS Files app

When will it support it? Seems like an obvious feature…