My Cloud Home & ibi Do More Server Error

UPDATE (5/24/2022 3:45PM PDT) :

The Do More services section of My Cloud Home and ibi have been restored. If still seeing the issue, please log out of the device and back in to see the error message removed.


My Cloud Home and ibi users may see a Server Error message when clicking/tapping on the Do More section of the Mobile or Web Apps in My Cloud Home and ibi:

My_Cloud_Home_Do_More_Server_Error

We are aware of this issue with our cloud services and are working to resolve the issue as quickly as possible. We apologize for any inconvenience this interruption may have caused.