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My Cloud Home - How Do I Access Files Backed Up From PC

I backed up my files from my Windows 11 computer to the My Cloud Home drive and in the app it shows 1.59TB free of 2TB but yet on the app does not show any files?

Hi @dipaola,

Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting:
https://support-en.wd.com/app/ask

Already submitted a case

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