I bought the WD My Cloud Home 2 months ago and it’s been OK, but that’s it. It can barely do anything, you can not map the drive and have to use WD Discovery app. The read and write speeds are extremely slow too. You can’t manually update Plex and have to wait for WD to release an update for it. (They’re 7 updates behind).
I am now going to get a proper NAS in the Synology DS718+ using 2 10TB WD Red Hard Drives. One thing that annoys me is that I won’t be able to transfer my data directly from the My Cloud Home to the Synology. Synology allows you to map network drives for data import but because of this misguided product I cannot even do that.
For a brand that I have trusted for many years, I have to say that this product was an utter dissappointment and failure.
Well, I would like to inform you that WD® My cloud home is a PAS (Personal attach storage) device which is designed for home users with simplified usage. All you need a software that helps to map the drive on a host device to make it simpler to those who are not capable of handling the NAS environment, it’s easy to use NAS machine with some limitation.There are certain numbers of shares that you can map it manually i.e Public and Timemachine. WD® do have the NAS drive i.e My cloud (link provided below)
Which will give you all the ability to work with as you can control the entire module via dashboard you can map the drive on the host device and many another thing.
For further information, you can also contact WD for Technical Support
How do I transfer my Plex drive from my My Cloud Home to a NAS?
Would I need to use my PC as a middle man or does this ‘‘PAS’’ support direct Ethernet transfer to another NAS?
You can take the backup of the Plex folder from the My cloud home simply copying the data from the My cloud home to an external drive using a mediator i.e your computer. Once it is done you can simply transfer the data from the hard drive to My cloud(NAS).
Must admit after using one for a while now its pretty disappointing for the price and limited functionality, Needless to say my old nas box does a better job. This product should be taken off the market. Very disappointed with WD on this product.
You can take the backup of the Plex folder from the My cloud home simply copying the data from the My cloud home to an external drive using a mediator i.e your computer. Once it is done you can simply transfer the data from the hard drive to My cloud(NAS).
Which exact folder has my Plex backups? I know that if you copy the entire folder named “Plex” from the WD My Cloud that it will only copy the files I added manually (movies and such). But it won’t copy any files or folders necessary to restore Plex metadata should the WD My Cloud lose this information (which it’s been regularly proven to do). Frankly, even if copying the entire Plex folder worked, that would still be an insufficient answer. No reasonable person is going to backup terabytes worth of content just so they can get the few megabytes or gigabytes of metadata that they actually need. That’s entirely unreasonable. What users need is direct access to the exact folder that contains only the backups of our metadata and nothing else. Because honestly, who in their right mind would ever buy another WD My Cloud Home if they can’t even backup their first one and restore it to its exact functionality? Like myself, I need more space than the model I have, but I would never in a million years buy another WD My Cloud Home to upgrade because they’ve barred their users from restoring their devices in a practical, seamless manner. AND they’ve had years to see the feedback of how unhappy this makes their users, but have done absolutely nothing about it. I can’t even restore the model I have when it loses its metadata (which it has) because I can’t back it up myself. This device is an outright joke until it figures that out.
Seemed pointless to necrobump a thread that started from 5 and 3 years ago without new and relevant information.
In any case, the complaints about Plex metadata and folders have largely been fixed since FW 8.12 with local access and there are now plenty of solutions for local and remote desktop access of MCH that do not rely on WD services and servers so WD Discovery for the desktop is largely redundant for MC Home users who are not bothered by learning a thing or two about VPNs.
For those home users who are bothered by the limitations of the MCH, consider this as an opportunity to backup and to upgrade to something better. Just backup their MCH through the USB, then reset to factory and sell it.
