I bought the WD My Cloud Home 2 months ago and it’s been OK, but that’s it. It can barely do anything, you can not map the drive and have to use WD Discovery app. The read and write speeds are extremely slow too. You can’t manually update Plex and have to wait for WD to release an update for it. (They’re 7 updates behind).
I am now going to get a proper NAS in the Synology DS718+ using 2 10TB WD Red Hard Drives. One thing that annoys me is that I won’t be able to transfer my data directly from the My Cloud Home to the Synology. Synology allows you to map network drives for data import but because of this misguided product I cannot even do that.
For a brand that I have trusted for many years, I have to say that this product was an utter dissappointment and failure.