My cloud home didn't start properly

Hello guys
i have install in win10 x64 my cloud home disk but when i’m trying to sign in via desktop program i’m taking the answer that < the cloud didn’t start properly > i have connect the disk directly to my router
Any help will be valuable so thenk you in advance

Hi vangelisp,

You can refer below article in this concern.

https://support.wdc.com/knowledgebase/answer.aspx?ID=20980&lang=en#subject2