My Cloud Home crash - silent fast blinking

Hello !

I got this device for christmas and it worked well enough until I lost power at my appartment 5 days ago.

Since then, the LED blinks pretty fast, the disk is silent and the device appears as “offline” on my computer.

I went to WD’s website looking for details about this LED thing, I got a very limited basic explanation and no resolution guide

Could you please help me getting it back on track ? At least I’d like to recover some files…

Hi MaxFloyd,

It seems that this issue can be better addressed over a phone call. Please contact our support team for more information.