My Cloud Home - Clear Settings Help

[daparojo]

I cleared my settings so I could access my WD My Cloud Home 8TB locally through my MacBook. Everything went ok until…
I had 91 GB of Photos, now I have 32 GB with 2/3 of photos missing when I access via the web browser or phone. However, if I connect locally I can see all 91GB of photos.
How can I see all my photos as before through the web/phone ?

Thanks

David

[NoPlex]

@daparojo

I had 91 GB of Photos, now I have 32 GB with 2/3 of photos missing when I access via the web browser or phone. However, if I connect locally I can see all 91GB of photos.
How can I see all my photos as before through the web/phone ?

Are you familiar with this thread that was posted earlier with files and folders apparently missing from the webapp? Usually the files will reappear within minutes or half hour depending on the amount of data involved. The user will have to wait for the webapp while the MCH is busy indexing or use the local access feature.

Local access - files and folders not visible

The original poster has not reported back, however this is the expected behavior when the following has occurred: A sufficiently large number of file/folders have been copied to the MCH or A Clear device settings has occurred. What is happening is that indexing the MCH is a slow process and changing file permission on a lot of files and folder is also a slow process. The files can be updated nearly in real time in the SMB and the Debian files system on the MCH, but updating that informatio…