My Cloud Home App crashing with IPad

The app crashes when trying to upload photos and videos from Ipad… support cannot fix it apparently. App works fine on the iPhone, no crashes at all. I reinstalled, shut down, rebooted, system updated on both app and iPad.

@Kingdomproperties please Private Message me with your support case number.
Also, have you signed up for MCH Beta which includes a new mobile app build, look and feel?

New Update to My Cloud Home is coming! - Inviting Beta Testers!

I have no no support case opened. I am an IT professional and will test it first, it is probably not on WD MyCliud. But thanks, I will report.