My Cloud Home 2TB: WIN 7 PC Sees It, WIN 10 PCs Do Not


#1

OK,

I’m replacing my final WIN 7 machine due to cyber-arthritis.

The WIN 7 machine sees the MyCloud Home via a Mapped drive, but it doesn’t via the NETWORK link in File Explorer.

BOTH my laptop and the new desktop (WIN 10 HOME) cannot see the drive, with one exception:

  • After installing WD DISCOVERY, the drive is mapped to DRIVE Z and the FAMILY directory is available. But, my data is not in the Family directory, and I can’t seem to find a way to get the WIN 10 machines to see the other parts of the drive.

I have:

  1. Changed the setting on the WINDOWS FEATURES to address the SMB issue (and yes, I rebooted).

  2. Rebooted the MyCloud Home (pulled power cable, re-inserted).

  3. Rebooted the router (NETGEAR NIGHTHAWK Series)

  4. I ensured NETWORK DISCOVERY is on.

I have made sure WIN 10 is fully updated,

Your help is appreciated!
Rampager83


#2

Did you put the contents in \My Cloud XXXXX\Public Samba Share?
If so, use the IP address of your MCH in Windows Network Explorer like this

\\IPOFMYCLOUODHOME\Public


#3

It won’t connect. Tried in browser and FILE EXPLORER.


#4

What’s the error message that you get?
Here’s mine

EXAMPLE: