Gents. I believe my My Cloud account has been hijacked. I noticed a “user” that I dont know after updating to OS 5 and I am not getting the “reset password” emails.
How do I proceed. Contacting support seems to be quite a hazzle or what?
@HENRIK_BENDER Can you provide more details?
To contact support:
- collect the system logs for investigation with a screen shot of the user in question
- send to support
