My Cloud frequently not available remotely

[amazurek]

This post helped me:

Authentication revoked

I have been using the IOS My Cloud app successfully for some years. In the last two months I regularly now get the message “Authentication revoked Authorization to this device is denied. Please enter a new activation code.” When on my home wifi network I can reconnect using “add device” and the password - no need for an activation code. However the reason for purchasing My Cloud was to be able to access photographs remotely from a private cloud - this now regulaly fails and I have to wait until …

Thanks