My OS 5 upgrade is stuck on 0% now going on two days, it only work the manual route for the upgrade, there is a steady blue light in the front and am debating to restart the whole process or should I just wait?? Anyone have any suggestions? TIA
@gustavoc0311
What were the steps you took to upgrade to OS5? What WD Device do you own and what OS (Firmware) did you upgrade from?
I couldn’t upgrade from the dashboard, I kept getting an error to download, so I had to download the firmware to a file and upgrade it manually. I have WD my cloud ex2 ultra it was on 2.48.118
Look at this sub-forum and the first topic at the top.
Latest My Cloud OS 5 Personal & Network Attached Storage/My Cloud EX Series topics - WD Community
It does not show anything relevant to my problem, I have already vetted that my system supports the new OS5 firmware with WD technical support. As of today going on 3 days with 0% upgrade progress.
