My Cloud EX4100 Offilne

My Device WD my Cloud Device always Offline.

I can access my cloud dashboard, but I can’t access my files through the browser.

every time I need to restart the storage to access my files.

how can I fix it without doing shutdown to the storage?

Hi,

You could refer to the following link: https://support-en.wd.com/app/answers/detail/a_id/4148