How can I access the My Cloud EX2 Ultra device if my ISP is down, or if I am in a location where internet is not available?
Because you using the EX2 Ultra you may want to see the dedicated subforum for that device.
https://community.wd.com/c/network-attached-storage/wd-my-cloud-ex2
If you do not have internet access either on your mobile device/cell phone or at that physical location then there is no way to access a remote My Cloud.
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