My Cloud EX2 Ultra - jobs does not appear at all!

Trying to transfer files from external HDD via USB to NAS. The problem is that there does not appear any backup jobs under backups. Ive checked all the boxes but no job appears. In one of 15 attempts does a job appear / this must surely be a bug?

Anyone with a similiar experience? Very frustrating.
Latest firmware as of 06.10.20.

Hi,

You could refer to the following link: https://support-en.wd.com/app/answers/detail/a_id/20227