WD Community

My Cloud Duo lost shortcut on desktop (MAC)

Hi guys,

after update I lost shortcut to drive on my desktop (MAC). Cloud also can not be seen on local network, but I can acess it via web and smartphone.
I tried everything I am capable of, can not solve this.
Can you please help?

Support for Western Digital Hard Drives | Western Digital

Still Need Help?

Reach out to Support for more assistance.

Sign in to Your Support Account

Get up-to-date information about your products.

Western Digital Business Portal

Unlock benefits and tools for your business such as enterprise support, pricing and rebate tools, marketing, loyalty, rewards, and more.