My cloud does not connect on high sierra


#1

hi, I have upgraded my imac to high sierra, and now my cloud won’t connect! the little light is yellow, i can see the drive on finder among the devices but I cannot access it. Tried it even with a different mac but it won’t connect.
I need to recover my data. can you help?
kind regards


#2

Hi manostkd,

I don’t think that it is issue of high sierra version. It seems like it is you network connection related issue.
Please refer the link to know more about this:

https://support.wdc.com/knowledgebase/answer.aspx?ID=25338&s=