My Cloud desktop icon has vanished: how do I recover it?

Hello, I"ve been using the My Cloud Home for about a year.

last week, the desktop icon has vanished on my MacBook and i am not able to get it back. I don’t even see it in the finder anywhere.

however, when i log on to the web, all my data is there.

can someone please help to guide as to how to get back the desktop icon on my MacBook so i can see and upload my files there

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Hello,

Please refer to the following KBA article: My Cloud Home Online User Guide and Solutions