I know my tittle is a bit vague, let me elaborate. A couple of years ago , I purchased and installed a MY Cloud 2g in my home on a home network. I neglected to use it until lately when I discovered that, 1) I can only access it from it’s internet address and not from the desktop icons. 2) The only icon that links to the "dashboard " ,opens up then wants me to download an update#184.108.40.206. This opens up a windows box that’s wants to know where to download to. I select the desktop and almost immediately the box freezes and I must stop the task in Task Manager.
Should I Reset or Restore . ? or is something else going on