Last week, after using WD My Cloud for seven months without any problems, I tried to access the device (blue led, at this particular time) and nothing …
Then I just did the reboot, pulling it from the outlet and putting it back - same with network cable.
Since then, I can not reboot or access the device (stuck in the white light LED).
I followed all great tutorials in this forum, in particular this one:
And though I was able to follow the tutorials, this situation has not changed.
I restored the 2 RAID partitions, using the last two firmwares, and even all 8 partitions, using the disk image of 2TB and 3TB MyCloud.
But no joy: the infamous white light still´s there …
As I live in Brazil, I definitely do not have the possibility of using the RMA.
Someone please have any suggestions?
The HD 3TB of my MyCloud device is working perfectly when plugged into a computer.
Thank you all!