My Cloud App

#1

Updated firmware to 2.31.149 today and then the desktop app MyCloud%20Login asked me to sign in, It called for the network login with email and then listed me EX4100 I tried to login and the dialog box will not allow me to enter my user name, when I click on it the box turns blue and doesn’t allow me to enter the user name, It does allow for the password which does not work on it’s own. I uninstalled My Cloud and reinstalled it to no availMyCloud%20Login

#2

Hi Wayne_Hughes,

The My Cloud Desktop Application for Windows and macOS End of Life on March 2016 and is no longer supported to work with My Cloud firmware released after 03/2016. MyCloud.com in a web browser or the My Cloud Mobile app for Android and iOS can be used instead.