My Cloud Android app - unable to copy files from cloud to attached USB.
External drive is connected and seen in My Cloud App.
I can select (1), or many, files from MyCloud
I select the ‘Copy’ option which takes me to the MyCloud drive selection
I select the attached drive as the destination
The dialog refreshes
I select the ‘check-mark’ to initialize the operation
It appears to start
I select Activity to view status
MyCloud Dashboard shows all connections are valid.
My laptop shows the expected connected MyCloud and the attached USB drive.
I can copy/open files from MyCloud over my network without error.
I cannot collect logs as it errors with a network failure, which with the previous statements of connectivity is a false error.
This worked on Sunday/Monday and then started failing.
I’ve tried multiple USB drives and all are failing. Even ones that worked previously.
No indication as to why.
No way to collect logs.
No way to investigate problem.
No way to troubleshoot problem.