My cloud app hanging


The MY CLOUD app seems to be hanging when uploading photos, videos, and also misses photos and videos out when it does work anyone have any idea as to why this is.

The iPhone will not lock automatically so the screen is always on and open on the app.


Are you using the latest version of the app? If not, please try updating the app.

Also, are you able to test the app on a different device.

Hi yes I am and also have tested on android, too.