My Cloud App for Ipda

I have a My Cloud and the app for the Ipda will not connect. " Device Offline - this device is inaccessable’only local files are available" id the error I get.

I can connect on the local network

I can connect remotely with my Windows Phone and My Ipod Touch

Its only the Ipad that can connect with the My Cloud App Remotely

Sorry - Typo city

Ipad App for My Cloud only works while on the same network as the My Cloud Device.

Ipad app will not work outside the local network

Ipod Touch and Windows Phone work fine outside the network

Major service outage for remote connections. 

See the sticky posts in the forum section for your storage device.

Hi maverick2112, see the following thread for more information.