My Cloud Android App make same backup again

Hello,

After last update of firmware “My Cloud” android app are making same backup for all backup-ed already files overwriting everything. Why? How to stop this ?

Regards,
Bernard

Really nobody faced this issue? Also backup by App takes much longer (local connection).

After the update of Android App (16.02.2021 ver.) it do it again - one more time is creating cope of same files adding “_1” on the and of every file. WTF is that ? It so complicated to repair this or even give me an answer ?

@bmax Have you opened a support case?
If yes, did you provide, the phone carrier, make, model, OS version and logs from your Android phone?
What’s your incident number?