I’m really hoping someone can help me… I’m on a MAC and I cannot get My Cloud to be visible to add as a scratch disk in Photoshop (when click Alt + Command when launching). With my “other” external drives I have had to format them but wouldn’t even know where to start to do that here. Suggestions please I don’t know what to do.
I found the forum post below discussing a similar issue. If the drive needs to be formatted in a specific file system network drives like my cloud may not work as you cannot format them in HSF+ for example. there also may be some limitations with network drives in general as they may not be able to be used as a scratch disk.
Read this blog on the topic Scratch Disk Full, they have covered all the issues with their solutions on Scratch Disk. I’ll recommend you must read this post. It is very informative and I am sure your issue will be resolved.