My cloud 8TB Disk Failed trying to recover with new Drive

[sushing]

hey everyone ,

hope this is the right place to write my problem .

i have my cloud 8TB (i think its gen2) , i found a message that i need to replace the disk .
my warranty ended , i open a case on WD support but they don’t know what kind of drive i have inside.
(well they want me to buy a new cloud.?) . i went to the store and i bought a new 8TB drive ,
its WD Red Plus Nas Hard Drive p/n : WD80EFBX

my old drive is still working and i wanted to copy everything from the old drive to the new drive.
i was trying to do it with Acronis but it didnt work. then i did Disk to Disk with Ghost
the OS moved to the new drive with the old drive details . it took about 24h to end the copy
but the drive is empty . i think the new drive get the old drive ID . i hope i didnt kill the new drive.

well how do i fix it ?
and how do i make the new drive to work with my cloud.

best regards .

[cat0w]

@sushing

Where did you see a message that said to replace the drive? What kind of problems were you having?

Below are dashboard images of my 2nd generation WDMYCLOUD and it shows my device as Healthy.

Click on, tap, or activate images to enlarge them.

[sushing]

[cat0w]

@sushing Did you run a disk test?

My Cloud OS 5 Online User Manual (wdc.com)

[sushing]

yeah , i did all the checks already .
so any idea how to make the new drive working ?